
Cherise Selley of Selley Group Real Estate, LLC was awarded the highest level of service achievement in the real estate industry — Quality Service Certified Platinum — in recognition of earning 100% client satisfaction in 2021, as measured by Landing Research Corporation (LRC).
Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results. Customer satisfaction surveys, distributed at the end of each transaction, are distributed to clients of QSC agents. LRC administers and compiles the results.
Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on the consumer website (www.ratedagent.com), where buyers and sellers can select a real estate professional based upon each agent’s validated record of service satisfaction.
“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” said Larry D. Romito, president and chief executive officer (CEO) of QSC. “Consumers have greater confidence in service reliability, results and satisfaction with a QSC real estate professional because they know that the agent’s service record has been validated by an independent third party. A one hundred percent service satisfaction record like Cherise Selley has achieved is just awesome.”