Delivering the highest quality of service.
In today’s real estate marketplace there is a great emphasis placed on agent and/or company branding. Getting the consumer to see your “eye-catching” brand is often the focus of what it means for brokerage branding.
But Cherise has taken the concept of building her “brand as business” one step further. Not only has Cherise Selley of Selley Group Real Estate, LLC been successful to advertise her brokerage effectively, but she has operationalized her brand by delivering the highest quality of service to her entire customer experience, as noted year after year for the past several years by QSC.
Simply, QSC stands for Quality Service Certification, which is “recognized as the real estate industry’s earliest advocate and the leading provider of independently administered customer surveys.” And “QSC is the only source for objective and validated agent ratings designed to help consumers make informed choices in selecting real estate professionals.”
In a nutshell, “client feedback from the surveys (independent of agent influence) becomes part of the agent’s credentials…where buyers and sellers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.”
And as written in The Gazette (Colorado Springs Newspaper) on March 31, 2018, “Cherise Selley of Selley Group Real Estate, LLC in Colorado Springs, CO has repeated the previous year’s achievement of being granted the highest level of service achievement in the real estate industry, Quality Service Certified Platinum. The award is in recognition of earning 100 percent client service satisfaction in 2017 as measured by Leading Research Corporation (LRC).”
For more information about real estate inquiries, please contact Cherise Selley, 719-337-9779 or email her at email@example.com.
By: Cherise Selley